7u777 Privacy Policy

7u777 is an online gaming and betting platform serving users in Bangladesh. Your trust is our top priority — and we are committed to protecting the privacy of your personal information. This policy clearly explains what types of information we collect, why we collect it, and how it is stored and processed.

From registration to deposits, withdrawals, and playing games — we use modern technology to keep your information safe at every step. If you have any questions, you can contact our support team.

1 What Information We Collect

When you open an account on 7u777, use our services, or contact us, various types of information are collected — either automatically or as provided by you. The main categories of information are listed below.

1.1 Information You Provide Directly

• Full name, date of birth, and gender — provided by you at registration
• Mobile number and email address — for account verification and communication
• Username and password — for account security (passwords are stored in encrypted form)
• Document details submitted for identity verification (national ID number, etc.)
• Mobile banking details for transactions — bKash, Nagad, Rocket, or Upay number

1.2 Automatically Collected Information

• IP address and device type (mobile, tablet, desktop)
• Browser version and operating system
• Session duration, pages visited, and click patterns
• Information obtained from cookies and similar tracking technologies

1.3 Transaction-Related Information

• Deposit and withdrawal amounts and timestamps
• Betting history and game session records
• Bonus and promotion usage details
• Information related to any disputes or complaints

2 Purpose of Using Information

Collected information is used for specific and legitimate purposes. Your information is not used for any unauthorised purpose.

2.1 Core Service Operations

Your information is essential for creating accounts, verifying identity, processing deposits and withdrawals, and managing gaming sessions. It is also used to ensure secure transactions via bKash, Nagad, Rocket, and Upay.

2.2 Security and Fraud Prevention

7u777 monitors login activity and transaction patterns to keep your account secure. If unusual activity is detected, action is taken immediately. We protect your financial information using SSL encryption and secure data storage methods.

2.3 Responsible Gaming Support

7u777 takes responsible gaming seriously. By analysing your gaming behaviour, we can provide necessary support if any concerning patterns are identified. You can set your own limits by following the Responsible Gaming Guidelines.

2.4 Customer Support

When you contact us via live chat or email, records of those conversations are kept so we can provide better service in the future. Your account information is shown to the support team for faster resolution of issues.

2.5 Improvement and Personalisation

• Usage data is analysed to identify platform issues and develop new features
• Games and offers may be recommended based on your preferences
• Communications are provided in Bengali or English according to your preference

3 Information Sharing and Third Parties

7u777 never sells your personal information. However, in certain situations it may be necessary to share information with trusted service providers.

3.1 Payment Processors

To complete deposits and withdrawals, the necessary transaction information is shared with mobile banking platforms such as bKash, Nagad, Rocket, and Upay. These organisations have their own privacy policies that apply to them.

3.2 Technology and Infrastructure Services

We work with technology partners for server hosting, data analysis, and security services. These providers operate under strict confidentiality agreements and may only use information for the designated purpose.

3.3 Legal Obligations

Information may be provided to relevant authorities in response to a court order, investigation, or legal requirement. In such cases, we supply only the minimum amount of information necessary.

4 Cookies and Tracking Technologies

Cookies and similar technologies are used on the 7u777 website and app. Cookies are small data files stored on your device.

4.1 Essential Cookies

These cookies are necessary to maintain login sessions, verify security tokens, and ensure the core functionality of the platform. Without them, the service may not work properly.

4.2 Analytics Cookies

Analytics cookies are used to collect information on which pages users visit most, which features are popular, and where problems occur. This information helps improve the platform.

4.3 Preference Cookies

Preference cookies are saved to remember your language selection, display settings, or other personal preferences. They make your experience easier on future visits.

Most modern browsers have options to control cookies. However, disabling essential cookies may cause some services to not work properly.

5 Data Storage and Security

7u777 follows industry-standard security measures to keep your information protected.

5.1 Encryption

All data exchanged between the browser and server is transmitted in encrypted form via SSL protocol. Passwords and financial information are stored on the server in encrypted form — no staff member can view them directly.

5.2 Access Control

Only authorised staff can access specific information, and every access is recorded. Under a role-based permission system, each staff member can only view the information needed for their work.

5.3 Retention Period

Information is retained for as long as the account is active. Even after an account is closed, information is kept for a defined period to account for legal obligations and the possibility of dispute resolution, after which it is securely deleted.

5.4 Incident Management

If a data breach occurs, 7u777 is prepared to detect and resolve it quickly. Users who may be affected will be notified as soon as possible.

6 Your Rights

As a user of the 7u777 platform, you have certain important rights over your own information.

6.1 Right to Access Information

If you want to know what information we hold about you, you can make a request. Much of the information is directly visible in your account settings.

6.2 Right to Correct Information

If there is an error in your personal information, you can request a correction. Mobile numbers, email addresses, and other details can be updated from your account settings.

6.3 Right to Request Deletion

If you want to close your account and have your information deleted, please let our support team know. Some information may need to be retained for a defined period due to legal obligations.

6.4 Right to Stop Marketing Communications

If you do not want to receive promotional emails or messages, you can opt out from your account settings or let the support team know.

6.5 Right to Lodge a Complaint

If you have any concerns or complaints about how your information is handled, contact us directly. We try to provide a resolution as quickly as possible.

7 Age Restrictions and Minor Protection

7u777 is for persons aged 21 and above only. Information from minors is not collected and they are not permitted to open an account.

At registration, you confirm that you are 21 years of age or older. Age is confirmed during the identity verification process. If a minor's account is identified, it is immediately closed and the related information is deleted.

If a parent or guardian believes their child is using the platform, please notify our support team immediately.

8 Policy Changes

7u777 may update this privacy policy from time to time. The policy may be revised if the scope of services expands, technology changes, or a legal requirement arises.

If significant changes are made, you will be notified via your registered email or mobile, or a clear notice will be displayed on the platform. Continued use of the platform after changes are made will be considered your acceptance of the updated policy.

The date of each update is shown at the top of this page as "Last Updated".

9 Contact Us

If you have any questions, requests, or complaints about the privacy policy, 7u777's support team is always ready to help. We provide service in both Bengali and English.

To learn more about 7u777, visit our About Us page. You will find full details about our services and values there.